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CPA Ontario’s Future Forward podcasts offer a refreshing gateway to new ideas and hot topics for professionals across industries. 

Episodes are available free of charge to anyone using your favorite podcast app (open your podcast app and search for "CPA Ontario Future Forward"), or listen to them below.



Jun 19, 2018

Are you posting on LinkedIn and Twitter and expecting your clients to stay in the know about the latest developments in your business? The only person excited about those posts may be you. Seasoned digital marketer, technologist and thought leader Anuj Rastogi explains that in today’s digitally connected world, creating exemplary client experiences is essential to an organization’s long-term success. Listening to your clients and communicating with them via their preferred modes helps organizations build rapport and forge stronger client relationships. Join Anuj Rastogi and Liz West as they explore strategies and tools sole proprietors and SMB accountants can leverage to build smarter relationships with clients in a constantly evolving, competitive market.